Refunds And Returns

Thank you for choosing Lather Knot for your handmade product needs. We take great pride in creating high-quality items that are meticulously crafted to meet your expectations. Please read our refund and return policy carefully before making a purchase.

1. Returns:

Due to the nature of our handmade products, we do not accept returns. Each item is unique and created with care, which means we are unable to restock or resell returned items. We appreciate your understanding in this matter.

2. Defective or Damaged Items:

In the unlikely event that you receive a defective or damaged item, please contact us within 10 days of receiving your order. We will request photographic evidence of the damage or defect, and upon review, we will work with you to find a suitable solution. This could include a replacement item or a store credit, depending on the situation.

3. Allergic Reactions and Skin Sensitivities:

While we take great care to list all ingredients used in our products, we cannot guarantee that our items will not cause allergic reactions or skin sensitivities. It is the responsibility of the customer to review the ingredient list and perform a patch test before using our products. Lather Knot will not be held liable for any adverse reactions caused by the use of our products.

4. Communication and Assistance:

We value your satisfaction and strive to provide excellent customer service. If you have any concerns, questions, or issues with your order, please don't hesitate to contact us. We will do our best to address your concerns and find a solution that meets your needs.

5. Custom Orders:

Custom orders are final and non-refundable. We will work closely with you during the customization process to ensure your specifications are met.

6. Shipping Costs:

Please note that shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

7. Refunds:

Refunds, when applicable, will be processed within 10 business days after approval. Refunds will be issued to the original payment method used during the purchase.

By making a purchase from Lather Knot, you acknowledge that you have read and understood our refund and return policy. Your satisfaction is important to us, and we are committed to providing a positive shopping experience. If you have any further questions or concerns, please contact us at

Thank you for buying our handmade!